Learning basic colors and geometric shapes.
Objectives:
📝 Take this quick self-assessment to discover how close you are to BPO success—or if you’re still missing key skills.
Time: ~5–7 minutes
Objective: Assess students' willingness to learn and work in a call center environment before offering them training.
🎧 Call Center Agent Mastery: Pass with Confidence
Are you ready to launch a successful career in the fast-paced world of customer service? This comprehensive course is your ultimate guide to acing call center recruitment and thriving in your new role with confidence and skill.
Whether you're a fresh graduate, a career shifter, or simply someone eager to sharpen your communication abilities, Call Center Agent Mastery provides the step-by-step support you need to stand out from the crowd. No prior experience required—just a willingness to learn, grow, and engage!
📌 What you'll learn:
✍️ Master resume writing and interview prep tailored for call center roles
🗣️ Develop powerful English communication skills, including active listening and neutral accent training
📞 Get familiar with common call center tools, workflows, and customer service etiquette
🧠 Build resilience and confidence to navigate assessments and panel interviews
💼 Understand real-world expectations: KPIs, shift culture, and career growth
By the end of this course, you’ll be equipped to enter the call center industry with the skills, knowledge, and mindset that recruiters are looking for. Pass every hurdle—from initial screening to final interview—with confidence and professionalism.
Ready to turn your scroll time into income? 🚀
This self-paced online course is your no-fluff guide to starting and growing your very own online business — even if you’re a total beginner.
You’ll learn how to sell on top platforms like Shopee, TikTok Shop, and Lazada, find trending products, and attract real buyers using just your phone and WiFi. From setting up your store to handling customers and orders, we’ve got you covered — step by step, on your own time.
No experience? No problem.
No capital? We’ll show you low-cost ways to start.
No pressure. Learn at your own pace, anytime, anywhere.
How to set up and optimize your online store
Product research hacks using free tools
Strategies to promote and sell using social media
Order, customer, and returns management
Budgeting basics and how to compute your earnings (including 8% tax for PH sellers)
Real-life tips to grow from side hustle to legit business
The Trainer Essentials Evaluation is a 40-item multiple-choice assessment designed to measure the core qualities every effective freelance trainer needs. This evaluation helps us understand not only your teaching skills but also your mindset and readiness to succeed in online training environments.
Through this assessment, we will explore your:
✅ Training Skills & Knowledge – how you prepare, explain, and manage sessions
✅ Patience & Adaptability – your ability to handle challenges and different learner needs
✅ Passion for Teaching – your motivation, energy, and dedication as a trainer
✅ Eagerness to Learn Technology – your openness to using new LMS platforms and tools
The results will help us determine your strengths, identify growth areas, and match you with the right training opportunities.
The Tutor Skills & Teaching Style Assessment is designed to evaluate the core competencies, teaching methods, and professionalism of tutor applicants across different subjects and specialties. This assessment ensures that every tutor entering your Learning Management System (LMS) community possesses the essential qualities needed to deliver high-quality, engaging, and student-centered online instruction.
Applicants will be assessed on:
Teaching Skills & Methodology – Lesson planning, adaptability, and instructional strategies.
Classroom Management – Handling diverse learners, maintaining discipline, and encouraging participation.
Patience & Professionalism – Managing challenges, providing constructive feedback, and upholding professional standards.
Creativity & Lesson Delivery – Designing interactive, engaging lessons that motivate students and support varied learning styles.
This assessment goes beyond subject knowledge—it measures how well tutors can communicate, adapt, and inspire in an online learning environment. By completing this evaluation, you’ll gain insights into a tutor’s teaching style, problem-solving approach, and ability to handle both struggling and advanced learners with patience and skill.
Target Audience:
Aspiring part-time or freelance tutors
Experienced educators transitioning to online teaching
Subject matter experts interested in flexible teaching opportunities
Assessment Format:
General and applicable to all subject areas
Focused on teaching behaviors, not just technical knowledge
Outcome:
Tutors who successfully complete this assessment will demonstrate the readiness to teach effectively in an online environment, ensuring a positive and productive learning experience for all students.
The Basic Call Training – Trainer Assessment (MCQ) is designed to evaluate the readiness and qualifications of trainer applicants who aspire to deliver call handling training. This assessment measures not only knowledge of professional call standards but also the applicant’s ability to facilitate, engage learners, and demonstrate sound professional judgment.
The assessment is divided into three sections:
Call Handling Knowledge – Tests understanding of call flow, tone of voice, empathy, and handling common customer scenarios.
Training & Facilitation Skills – Assesses the trainer’s ability to teach effectively, engage learners (especially Gen Z), and provide constructive feedback.
Professionalism & Judgment – Evaluates how trainers respond to challenges, maintain professionalism, and support a positive learning environment.
By completing this assessment, applicants demonstrate their competence not just as call handlers, but as educators and facilitators capable of inspiring learners to build confidence and communication skills.
The Facebook Ads Tutor Assessment is designed to evaluate a candidate’s technical knowledge, practical application, and teaching ability in digital advertising using Facebook Ads. This assessment ensures that only qualified tutors who can both execute and explain strategies effectively are selected for the role.
By completing this assessment, candidates will:
Demonstrate their ability to set up, manage, and optimize Facebook Ads campaigns.
Showcase strategic thinking in targeting, budgeting, and content creation.
Apply real-world examples to explain ad strategies clearly and effectively.
Deliver a short teaching simulation to assess communication and instructional skills.
Starting a career as a Virtual Assistant (VA) opens doors to flexible work, global opportunities, and financial independence. In this lesson, you’ll discover what a VA does, the essential skills needed, and how you can confidently begin your journey. Whether you’re looking to shift from a traditional office job or start freelancing for the first time, this module will guide you step by step in building a strong foundation for success.
By the end, you’ll understand:
The roles and responsibilities of a Virtual Assistant
The benefits and opportunities in the VA industry
The mindset and tools you need to get started
Practical tips to land your first client
This is your first step toward creating a rewarding and sustainable remote career.
Ready to transform your skills, creativity, or interests into real revenue—without quitting your day job? Side Hustle Kickstart is your step-by-step short course designed to help you launch a successful side business—fast.
